Privacy Policy

1. Introduction

At AnkitSMD, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, process and protect your personal information when you use our website, submit RFQs/BOMs, create accounts, place orders or interact with our services.

By accessing or using AnkitSMD services, you agree to the practices described in this Privacy Policy.

If you do not agree with any part of this policy, please discontinue use of our website and services.

2. About AnkitSMD

AnkitSMD is an electronics component sourcing and distribution platform serving electronics developers, embedded engineers, industrial customers, educational institutions, OEMs, startups, production teams and procurement teams.

Our platform supports electronic component sourcing, BOM uploads and procurement, RFQ handling, alternate component recommendations, industrial and bulk purchasing, and engineering procurement workflows.

3. Information We Collect

We may collect personal information when you create an account, place orders, submit RFQs or contact us. This may include full name, company name, email address, phone number, billing address, shipping address, GSTIN details, account credentials and communication preferences.

We may also collect business and procurement information such as RFQ details, BOM files, product requirements, procurement preferences, quantity requirements, alternate component requests, vendor communication details and purchase history.

When you access our website, we may automatically collect technical information such as IP address, browser type, device information, operating system, referral source, website activity, cookies, usage analytics and session information.

4. Payment Information

Payments may be processed through third-party payment gateways. AnkitSMD does not store complete debit or credit card details on its servers.

Payment providers may independently collect payment-related information according to their own privacy policies.

5. How We Use Information

We use collected information to process orders and quotations, manage RFQs and BOM uploads, provide procurement assistance, improve customer support, process payments, arrange shipping and logistics, provide account access, improve website performance, prevent fraud and abuse, send order updates, comply with legal and tax obligations, and recommend products or alternates.

6. BOM & RFQ Confidentiality

AnkitSMD understands that BOMs and procurement data may contain sensitive business information.

We take commercially reasonable steps to protect customer procurement information. Customers should avoid uploading confidential design documents unless necessary.

Uploaded files may be shared internally with procurement and sourcing teams. Certain RFQ details may be shared with suppliers or distributors solely for quotation purposes.

We do not intentionally disclose BOM data publicly.

7. Cookies & Tracking Technologies

We may use cookies and related technologies to maintain user sessions, improve browsing experience, analyze website traffic, remember preferences, provide personalized product recommendations and monitor website performance.

Users may disable cookies through browser settings, although some website functionality may be affected.

8. Sharing of Information

We do not sell customer personal information.

We may share information with shipping and logistics providers, payment gateway providers, procurement partners, authorized suppliers or distributors, accounting and compliance providers, and legal or government authorities when required by law.

Information shared is limited to what is reasonably necessary for business operations.

9. Third-Party Services

Our website may contain links to manufacturer websites, distributor portals, datasheet providers, third-party logistics providers and external technical resources.

AnkitSMD is not responsible for the privacy practices or content of third-party websites. Users should review external website privacy policies independently.

10. Data Retention

We may retain information for order history, warranty and support purposes, tax and accounting compliance, legal obligations, procurement history and customer support continuity.

Retention duration may vary depending on applicable laws and business requirements.

11. Data Security

We implement commercially reasonable measures to protect customer information, including secure hosting infrastructure, access restrictions, internal access controls, encrypted communication where applicable and monitoring for suspicious activity.

However, no system can guarantee absolute security. Users acknowledge that internet-based systems inherently carry certain security risks.

12. User Responsibilities

Users are responsible for maintaining account password confidentiality, protecting login credentials, providing accurate information, avoiding unauthorized sharing of account access and ensuring uploaded files do not contain malicious content.

13. Marketing Communication

AnkitSMD may send order notifications, RFQ updates, procurement updates, product recommendations, technical updates and promotional communication.

Users may opt out of marketing communication where applicable. Operational and transactional communication may still be required.

14. Children's Privacy

AnkitSMD services are not intended for individuals below the age required under applicable laws to enter into legally binding agreements.

We do not knowingly collect personal information from children.

15. International Users

Customers accessing the website from outside India acknowledge that their information may be processed and stored in India or other operational jurisdictions.

By using the website, users consent to such data processing and transfer.

16. Legal Compliance & Disclosure

We may disclose information if required to comply with legal obligations, respond to court orders, prevent fraud or abuse, protect legal rights, enforce website policies or support law enforcement investigations.

17. Intellectual Property & Uploaded Content

Users retain ownership of uploaded files and procurement documents.

However, users grant AnkitSMD limited operational rights necessary to process quotations, source products, communicate with suppliers and provide procurement services.

Users must ensure uploaded content does not violate intellectual property laws.

18. User Rights

Subject to applicable laws, users may request access to stored information, correction of inaccurate information, account closure and deletion requests where legally permissible.

Certain records may still need to be retained for legal, accounting or compliance purposes.

19. Limitation of Liability

AnkitSMD shall not be liable for unauthorized third-party access, internet transmission risks, force majeure events, service interruptions, data loss caused by external systems, user negligence or credential misuse.

Users agree to use the platform at their own discretion and risk.

20. Changes to Privacy Policy

AnkitSMD reserves the right to modify this Privacy Policy at any time.

Updated versions become effective immediately upon publication on the website. Users are encouraged to periodically review this page.

21. Governing Law

This Privacy Policy shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in Bangalore, Karnataka.

22. Contact Information

For privacy-related concerns, procurement support or legal communication:

AnkitSMD
Bangalore, Karnataka, India
Phone: +91-9087654321
Email: sales@ankitsmd.com
Website: ankitsmd.com

23. Consent

By using AnkitSMD services, you acknowledge that you have read, understood and agreed to this Privacy Policy.